welcome to "world news." tonight, crackdown. our investigation into those airport security officers, stealing your prized possessions. brian ross tracking one ipad to this officer's house. tonight, members of congress outraged. and the thousands of "world news" viewers who reached out to us. tonight, what they say happened to them. caught on camera. the tragedy that played out on national television late today. prompting an apology to viewers and a renewed debate. faking it. millions buy medications from those pharmacies, but tonight, our consumer watchdog. it turns out some of those drugs are fakes. how to know what you're really buying. and speaking out. the political power couple whose marriage fell apart so publicly. tonight, what we've never heard before from arnold schwarzenegger and what he now says about his wife, maria.

good evening. diane is off this friday night. and we begin here with new fallout after that abc news investigation this week. brian ross and his team uncovering widespread theft by tsa officers, working airport security. some of them, stealing your property as it goes through those scanners. last night here, you saw brian track down one stolen ipad to an agent's home, confronting him right there. tonight, congress taking notice, some calling it the last straw. and in just 24 hours, we've heard from thousands of viewers, sending us messages on facebook and online, outraged. some saying it's happening to them. here are just a couple of their voices. >> i think, for sure, that the tsa employees have been involved in removing personal items from my bag. >> took my shoes off, went through the machine, bent over, put my shoes on, turn around, grab my cash, wallet and cell phone was missing. >> and so, we turn once again to our chief investigative correspondent brian ross, and, today, brian, you got capitol hill's attention. >> reporter: indeed, david. with the chairman of the house transportation committee,

john mica of florida calling for a total reform and sweeping changes in the management of the tsa. and the inspector general of homeland security, saying the case we uncovered has been referred to federal authorities for criminal prosecution. while there was no immediate reaction today from tsa officials, hundreds of airline passengers were reacting, some saying they, too, have been victims of tsa theft, but that no one would believe them. air "airline and tsa have been zero help," wrote a woman on facebook, who said her laptop went missing after tsa went through her checked luggage at jfk. talon told us via skype, no one seemed to care that his kindle went missing after a tsa officer allegedly took it out of his backpack at a ft. lauderdale screening checkpoint. >> i'm just totally disturbed by their total lack, complete apathy. complete apathy. >> reporter: dallas businessman dirk says he also got the cold shoulder from tsa after his ipad disappeared from his checked luggage. >> gone. completely gone.

>> reporter: using the "find me" app, he tracked it to this man, tsa officer clayton dovo, who authorities say was found with at least five other stolen ipads when he was arrested. >> it's less the value of the item. it's the fact of being violated in some way. >> reporter: our abc news investigation of theft at the tsa revealed 381 tsa officers fired for stealing from passengers. a convicted tsa officer, describing a culture of indifference to theft. >> when people started seeing they could profit off it, it became massive. >> reporter: and we saw for ourselves what happened after a tsa officer took an ipad we left behind on purpose at the orlando airport. at nine other airports, we got our ipads back. but in orlando, after filling out a missing property report, we were told the item was "not found" and no further action was taken. it was only when we tracked the missing ipad to the tsa officer's home that we were able

to recover it, leading to the officer being fired, despite his claim his wife had taken it. >> my wife -- i'm so embarrassed. my wife -- >> reporter: your wife? >> my wife says she got the ipad and brought it home. >> reporter: for its critics in congress, our report on the tsa was only the latest example in a series of miscues, invasions of privacy and just yesterday, the failure of tsa screeners to spot a loaded pistol inadvertently left in a woman's purse. the weapon got past the tsa checkpoint at the orlando airport and made it onto a flight to newark, where the woman, a florida firefighter, realized what had happened and reported it to authorities, david. >> yet another unwelcome headline. brian, thank you. now to the race for president. it's your voice, your vote, and to the other countdown we're following tonight. just five days to go until that all-important first debate. the president today spending several hours at the democratic national committee in washington, a safe bet some of this time was debate prep. he'll practice more this weekend. mitt romney already holding mock debates. and look at this tonight. do you remember this face? the question from this voter? it was a turning point in a

debate from years ago and when you hear her, you'll likely remember it. tonight, how both campaigns are trying to avoid debate pitfalls. >> we will win ohio. >> we've got to win in virginia. >> reporter: after chasing each other through the same states, now, they're preparing for the same stage. the president heads to nevada for debate prep, senator john kerry playing mitt romney. romney, holding mock debates, senator rob portman playing the president. and tonight, in an effort to lower expectations, each campaign lavishing praise on the other guy. a senior romney adviser writing "president obama is a uniquely gifted speaker and is widely regarded as one of the most talented political communicators in modern history." the obama campaign saying of romney he'll be a "prepared, disciplined and aggressive debater," pointing to the 20 debates romney had in the primaries. and as we've seen before, debates can hinge on one moment. >> how has the national debt personally affected each of your lives and if it hasn't, how can you honestly find a cure for the economic problems of the common

people if you have no experience in what's ailing them? >> well, i think the national debt affects everybody. obviously, it has a lot to do with interest rates. >> she's saying you personally. >> you. on a personal basis, how has it affected you? >> has it affected you personally? >> well, i'm sure it has. i love my grandchildren -- >> how? >> i want to think that they're going to be able to afford an education. if the question -- maybe i'll get it wrong. >> reporter: then candidate bill clinton walking toward her. >> you know people who lost their jobs, lost their homes? >> well, yeah, uh-huh. >> well, i've been governor of a small state for 12 years. i'll tell you how it's affected me. in my state, when people lose their jobs, there's a good chance i'll know them by their names. when a factory closes, i know the people who ran it. >> reporter: just like that debate in '92, this, again, could be all about which one of them can connect with average problems, right? >> it becomes another "cares about you" moment and mitt romney has to show that he understands people's problems in this economy. >> reporter: and both the president and mitt romney trying

to avoid their own past pitfalls. the president against hillary clinton. >> he's very likable. i agree with that. i don't think i'm that bad. >> you're likable enough, hillary. >> thank you. >> reporter: and there was romney's bet -- >> rick, i tell you what. 10,000 bucks? $10,000 bet? >> i'm not in the betting business. >> oh, okay, okay. >> five days to go. george dives into debate prep with new jersey governor chris christie, sunday morning right here on abc's "this week." but we move on tonight and to a tragedy that unfolded as viewers were watching on live television late this afternoon. a car chase, police in hot pursuit of a driver and then the driver taking his life. we are not going to show the moment, but here is what led up to it, and the debate that immediately followed. here's abc's dan harris. >> now he's off the freeway. >> reporter: this afternoon, fox news was doing live coverage of a carjacking suspect fleeing police in phoenix. >> i'm just not sure about this. >> reporter: as the man pulls over on a dirt road, the anchor,

shepard smith, sounds wary. >> this makes me a little nervous, i got to tell you. >> reporter: the suspect, on foot now, runs and stumbles, gun in hand. >> it's always possible the guy could be on something. >> reporter: at this point, we're going to pause the video, as the man ends his own life. on fox, however, they did not cut away in time. >> get off it. get off it! get off it! >> reporter: after a hastily-run commercial break -- an on-air apology. >> and we really messed up. and we're all very sorry. that didn't belong on tv. >> reporter: it was a particularly disastrous ending to what has become near-daily fodder for cable and local news. from the o.j. simpson slow-speed chase to the toddler bounced out of a moving suv. police officials say live coverage of high speed chases is downright dangerous. these recent shots of bank robbers throwing cash out of a moving vehicle in l.a. sent viewers flooding into the streets.

>> you don't have to show it while it's live. show it later. if you think there's some value to it, there's just as much value on a ten-minute delay as there is seeing it live. >> reporter: broadcasters push back that live coverage provides real-time safety information. >> running stop signs, running red lights. >> reporter: and what's more, viewers want to watch these scenes, which is why this classic american spectacle is not likely to disappear from the airwaves any time soon. dan harris, abc news, new york. >> our thanks to dan this evening. we are learning more tonight about the man that opened fire in a sign-making store in minneapolis, killing at least five people and turning the gun on himself. the shooter is believed to be 36-year-old andrew engeldinger. he had been fired from the company that morning. the rampage lasting 15 minutes. the gunman, according to police, deliberately spared some of his former coworkers. investigators found another gun and 10,000 rounds of ammunition at his home. and from colorado tonight, new developments after that movie theater massacre in aurora. hundreds of pages of newly released court documents showing accused gunman james holmes

bombarding fellow students with text messages and threatening a professor, which got him banned from the university of colorado campus. now, to our consumer watchdog tonight, an alert about those online pharmacies. 1 in 6 americans buys medication online, without a prescription. tonight, the fda is warning that the vast majority, 97% of those online pharmacies, are not legal. some even selling counterfeit drugs that may be dangerous, even deadly. here's abc's jim avila now. >> reporter: it's a moving target of as many as 40,000 active online pharmacies, a huge majority of them fly by night start-ups, that the fda warned today sell at a cut-rate price but deliver expired, contaminated and fake drugs that could harm the consumer. >> you have no assurance of the safety, efficacy or quality of those products. >> reporter: how easy is it to set up an online pharmacy? two uc-san diego medical researchers showed me how they set up their own fake drug store

using search engines, facebook and twitter to draw potential buyers. so, do you have to have a pharmaceutical degree to set up one of these websites? >> oh, not at all. we basically created a web ad which was very descriptive. has a medical professional, a picture of a person we just purchased. and we were able to post it online without any verification or requirements at all. >> reporter: it's so easy, setting up a hit-and-run pharmacy is lightning fast to start, and even faster to disappear before authorities can catch up. >> the bad guys know when they're getting chased, so, they just shut down in a minute and then literally, within another hour, they've set themselves right back up again. >> reporter: there are some legitimate online pharmacies, about 2%, says the alliance for safe online pharmacies. how can you tell? watch out for sites that allow you to buy drugs without a prescription. offer deep discounts that seem too good to be true. send unsolicited e-mails offering cheap drugs. and are located outside the u.s., beyond the reach of regulators.

>> the important messages are, have a prescription, know your online pharmacy, make sure that it's safe and take your medicines as directed. >> reporter: the danger is fakes cannot only sicken or kill outright, they can cause a resistance to real medicine or carry hidden side effects. dangerous stuff. >> setting up the websites with stunning ease. unreal, jim. thank you. and from a startling warning to a surprise apology now and a rare one from apple tonight, after that snag in millions of those brand new iphones. here's abc's bianna golodryga. >> reporter: it was a world class apology from the world's richest company. "we are extremely sorry for the frustration this has caused our custom customers," apple ceo tim cook said of the new iphone's map problems. >> and the other day, i was in staten island, when i really wasn't. >> reporter: other customer complaints? a dramatic new drop at the hoover dam. a bridge moving to the middle of new orleans. a huge chunk of portland, oregon, apple's map now covers with a park.

>> on a scale of 1 to 10, how bad is this? i'd say about a 9. >> reporter: apple replaced the popular google maps app with its own service, as the companies became rivals in the phone market. and it's not apple's first problem. >> we're not prefect. >> reporter: back in 2010, a defiant steve jobs waited weeks before acknowledging an antenna problem in the iphone 4. >> then, there are some customers who are having problems with their iphone 4s. and i apologize to them. >> reporter: a rare concession from a man whose drive for perfection made apple number one. given how detail oriented steve jobs was, one has to wonder if something so blatantly obvious would have happened under his watch. >> i think on one hand, we can definitely assume that he would have been really meticulous and he would have found these errors. but on the other hand, this could have been his fault. he was really pushing for a separation between google and apple. >> reporter: and apple ceo today went as far as suggesting that customers continue to use going google maps and other rival products until apple works out the glitches in its own program. clearly a humbling day for him.

>> your iphone alarm still works for "gma" in the morning. >> reporter: i'll be up early. >> we'll see you then. still much more ahead on "world news" this friday night. the political power couple and their very public breakup. tonight, what we've never heard from arnold schwarzenegger about riday night.ia, until now. the political power couple and the very public breakup. tonight, what we've never heard from arnold schwarzenegger about his wife maria, until now. [ female announcer ] research suggests cell health plays a key role throughout our lives. one a day women's 50+ is a complete multivitamin designed for women's health concerns as we age. it has more of 7 antioxidants to support cell health. one a day 50+.

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stan's doctor recommended aleve. it can keep pain away all day with fewer pills than tylenol. this is rudy. who switched to aleve. and two pills for a day free of pain. ♪ and get the all day pain relief of aleve in liquid gels. we're going to turn now to the former governor and actor arnold schwarzenegger, who is speaking out about the scandal he brought on himself. tonight, what he's now saying about his wife, maria shriver. here's abc's david wright. >> if my life was a movie, no one would believe it. >> reporter: certainly no one would expect this movie to end up with husband and wife back together. the former bodybuilder and his kennedy bride. not after maria shriver found out arnold schwarzenegger fathered a son with the family maid. >> so, you lied to her. >> you can say that. >> reporter: but in his first interview since the scandal broke, schwarzenegger tells

leslie stahl of "60 minutes" he's hoping to win her back. >> i think it was the stupidest thing i've done in the whole relationship. it was terrible. i inflicted tremendous pain on maria. and unbelievable pain on the kids. >> reporter: it's part of a massive comeback effort for the aging action hero. >> words without action are just poetry. >> reporter: this week, he opened the new schwarzenegger institute at usc. >> i know what's coming. >> reporter: he's getting set to release several new action movies. next week, a new memoir, "total recall." >> i went from being the terminator to being the governator. >> reporter: schwarzenegger says she hasn't read the book. >> she knows that it's about my whole life and that i would not write a book and kind of leave out that part and make people feel like, well, wait a minute, are we just getting a book about his success stories and not talk

about his failures? >> reporter: she hasn't said much about his failures, either, beyond pointed remarks like this at her father's funeral. >> perhaps his greatest accomplishment to me was showing my brothers how to treat a wife. >> reporter: schwarzenegger was in the audience that day. apparently he heard her loud and clear. david wright, abc news, los angeles. and when we come back on the broadcast tonight, the extraordinary picture that came in late today. look at this. there is someone on that gurney, sailing through the air. the hair-raising rescue, when we come back. and it's not letting up anytime soon. at unitedhealthcare insurance company, we understand that commitment. so does aarp, serving americans 50 and over for generations. so it's no surprise millions have chosen an aarp dicare supplement insurance plan, insured by unitedhealthcare insurance company. like all standardized medicare supplement plans, it helps cover some of what medicare doesn't pay. to find out more, call today.

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a spectacular helicopter rescue we learned of late today. a 22-year-old hiker, north of atlanta, falling 25 feet, breaking some bones. rescuers finding him three hours later, strapping him to a gurney and racing him to safety. this is the calm part. he then soars through the sky, by some estimates, traveling at 40 miles an hour. we're told later he did land safely, where medics were waiting for him on the ground. but the rescue looks almost as frightening as the fall there. we're going to turn next to the story of a young woman who must love her fiance, because we couldn't believe her answer. watch this. a couple goes up in a small plane sightseeing over chicago. the plane appears to hit rough air. you can see the panic on her face. that's when the pilot tells her honey, i need you to stay calm. he asks her to read through the emergency procedure book. she does, and finds this. ring engagement procedure. note. he will always love you and honor you. and the question -- will you marry me?

she said yes. little bit of turbulence, even before the marriage. and we want to salute tonight one of our own. jim hickey, a 32 year veteran here at abc news. first on tv, then abc radio. tonight, he's retiring from our ranks. jim was in johannesburg reporting for us on the fall of apartheid, the fall of communism in eastern europe and you can see them there at ground zero. now, as he says good-bye to us, he'll have a little bit more time for his wife, son and his beautiful granddaughter. we wish you the best, jim. coming up here on the broadcast tonight, the secret agents who pulled off a gritty rescue, posing as movie makers. now, their story hold by a real hollywood heavyweight. he helps us with our "person of heavywei." he helps us with our "person of the week." [ male announcer ] this is anna, her long day teaching the perfect swing

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if you've had enough, ask your dermatologist about enbrel. and finally tonight here, our "person of the week." it was a red-hot crisis for 444 days, dozens of americans hold held hostage in iran. but one incredible story slipped under the radar. now ben affleck is telling it. it takes place 32 years ago, just as abc's "nightline" was created to report on the hostage crisis. and tonight, "nightline" anchor bill weir goes back in time to that showdown. >> and the oscar goes to -- ben affleck and matt damon. >> reporter: when "good will hunting" brought ben affleck a writing oscar at age 25, it was enough to turn tinseltown green. and in the coming years, critics

would mock his big-budget choices. >> and he's the last person you'd ever expect. >> reporter: tabloids would stalk his every romantic move. but rather than flame out, affleck grew up. settled down, poured himself into causes like the person of eastern congo. and, into directing the kind of films that earn best picture buzz like "argo," a rousing portrayal of the top secret, real-life bravery that played out in the early days of the iran hostage crisis. few knew that when those crowds stormed the u.s. embassy in tehran, six americans escaped and fled to the home of the canadian ambassador. while they spent weeks hiding from the revolutionary guards, a cia agent named tony mendez hatched an insane rescue plan. he would fly them out posing as a film crew. >> it's a fake movie. >> reporter: scouting locations for a "star wars" rip-off called "ar go." >> i think my story is the only

thing between you and a gun to your head. >> reporter: but before he would convince the frightened americans to play along, he needed hollywood to help sell the lie. >> you can teach someone to be a director in a day? >> you can teach a rhesus monkey to be a director in a day. >> reporter: funny to think that there are genuine laughs in a story like this. but one comes from the idea that spies and hollywood producers are hustlers of a different stripe. right? >> it really is true. it never would have worked if it weren't a true story. because people have just thought there's no way the cia would be working with hollywood. >> reporter: but they did, and it worked. >> good evening. day 87 and finally, a sliver of really good news. >> reporter: and with the current tension with iran, the middle eastern embassies under siege, the forgotten story is now frighteningly relevant. >> so, it's not oversimplified, you know, we're all great and these are all evil barbarians. it's meant to show how, you know, in this case, the kind of cold war mentality and foreign affairs has given rise to a sort of political reality now that is extremely tricky. >> reporter: since 52 hostages remained in iran after their daring exit, the cia couldn't take any glory back then.

but a generation later, in theaters across america, they'll finally get their due. >> it's important to recognize what we're able to do and the people who are sacrificing overseas for us and that they're -- how competent and amazing they are. >> and so we choose ben affleck for telling the story of these heroes and that daring rescue 32 years ago. he's our "person of the week." thank you for watching. "20/20" later and "nightline" with more from ben affleck. i'll see you this weekend. for diane and all of us, good night. for dian all of us, good night. tonight, critical mass. will there be trouble on the streets? abc news team has you covered. >> a shortage at food bank tonight. they're low on supplies because the government hasn't lived up to its commitment for months. >> she's known around the world as a warrior against depression. tonight this nobel prize

winner brings a message of peace to the bay area. >> history on a real. the movie that reveals bay area hollywood past. >> you're looking at a live picture of justin harmon plaza. critical mass is about to be underway. good evening, i'm dan ashley. >> people have been predicting gridlock in san francisco tonight. the ride attracted more bike riders and there is a live pick tour now of the skyway thick with cars as it is on friday. and there is all drivers trying to avoid what is likely to be a traffic mess downtown. and nick smith near the bay bridge